Terms and Conditions

Booking and Payment

• To secure your date, we ask for a £50 deposit at the time of booking.
• The remaining balance needs to be paid in full at least 24 hours before we leave for your event.

Once your deposit is received, your party date is officially saved! 🎉🐴

Cancellations and Refunds

• If we have to cancel (for example, because of bad weather), we’ll happily rearrange your event or refund your deposit in full.
• If you need to cancel, the deposit is non-refundable, but please let us know as soon as possible — we’ll always do our best to help.

Travel and Location

• Travel costs apply depending on where your event takes place — we’ll confirm these when you book.
• You can also choose to have your party on-site with us for an extra £50.

What to Wear

• For everyone’s safety, closed-toe shoes must be worn.
• Leggings/jeans are best for riding and grooming, but of course party dresses are totally fine too — it’s a celebration, after all! 

What’s Included

Every party includes:

• Pony rides

• Grooming time

• Photo opportunities

And every child gets their very own rosette to take home as a keepsake! 

Safety and Supervision

• Children must be supervised by an adult during the party.
• Our friendly team will make sure everyone — ponies included — is safe, happy, and having fun!